Archive for spa marketing
Can You Spot the Salon/Spa BIG IDEA In Here?
Posted by: | CommentsI’m in a BAD mood today.
Really BAD.
I’m usually up at about 5am – cracking on with what needs to be done.
But this morning between 4am and 4:45am there was some kind of CAT world war going on in our house.
We have 7 cats – 5 we deliberately acquired and 2 strays who hooked up with our 5 to form the biggest gang in town.
What a posse!
I mean, there’s nothing like leaving your house in the evening sun for a stroll down to the beach and being followed by 7 camouflaged (in the right environment) slightly overweight four legged ‘killing’ machines hell bent on not letting you out of their sight.
Neighbours head back in doors, dogs run for cover, and birds sit rigidly on tree tops silent as mice.
Like a pack of furry ninjas our little friends keeps us safe.
Until we turn around and say ‘SHOOO!’ coz they’re getting too close to the road.
In fact, leaving our house to go anywhere on foot is a real pickle.
We’ve had to concoct all sorts of little tricks to get them to stay in the garden and not start the never ending following.
Fresh bowl of ‘crunchy lumps’ on the lawn – we call this the ‘Foody’.
Tracey leaves first, lets them follow then I call them back and run round the house the other way, down the path and join Tracy – we call this the ‘bait and switch’.
This one used to work really well but ‘The Hoover’, one of the strays who weighs 8 KILOS (bear in mind the average cat is 4kilo) has got wise and acts as a kind of ’sniper’, he know the trick and if I’m not fast enough he alerts the rest of the platoon.
It’s fun… If not a little tiring…
But I can’t complain…
However, this morning between 4am and 4:45am was ’somink’ else!
Remember when the US first started bombing Baghdad – it was termed ’shock and awe’?
I think that is what they were re-enacting.
Willsey (my oldest cat – 10, a little geriatric) was manning the stairs, running up, then down, then up, then down as fast as he possibly could.
Scruffy (4 foot from nose to tail) was some kind of stealth bomber. Jumping from the windowsill onto the bed ‘blam’.
Then onto the floor.
Then back on the bed.
Then up to the top of cupboard.
Them ‘Kaboom’ – back onto the bed.
Fluffy (our fatest little lady) was on ‘mine patrol’ frantically scraping, digging away at the carpet for minutes at a time.
Tinky (tiny little pretty cat) was singing (or meowing) for the troops – although I’d refer to it as more of a wail.
And the rest were all taking part in some shape or form.
I mean, this isn’t unusual – but I can normally get up, deliver a round of fresh supplies into their bowls in the kitchen and go back to sleep.
But not today!
They wanted me up!
So… Up shot is I’ve had one hour less sleep than I need and given I work on a minimum sleep schedule – that is bad news. I feel all kind of wound up and cross already and I’ve got a lot done.
ANYWAY – ENOUGH ABOUT ME.
I wrote this post to illustrate a point about the biggest salon and spa marketing mistake.
And also to give you a little insight into something ESSENTIAL in copywriting foyour salon or spa.
Any ideas what those two things are???
Post your ideas as comments to this article…
Dedicated to your success,
Henry.
PS: Scruffy (the 4ft lad) is now curled up next to me gently purring… I think I might WAKE HIM UP!!!
PPS: If you are not subscribed to receive my daily Salon and Spa marketing, advertising and wealth creation tips – simply enter your details below. We will NOT share your info and you can unsubscribe at ANY time.
******************************************************
If you enjoyed this post, make sure you subscribe to my RSS feed!
How to Boost Salon or Spa Sales TODAY With a Guarantee
Posted by: | CommentsDo you guarantee yosalon or spa ur products and services?
If not, why not? I’ll guarantee you are making a BIG mistake if not.
Providing a rock solid guarantee to your clients is one of the easiest ways to overcome TWO innate characteristics we all posses – scepticism and inertia.
If someone is sceptical about what you say – that quite simply ‘they don’t believe you’! And on top of that – when we are about to make a purchase we all have an inbuilt resistance to actually pulling out our credit card or cash and confirming that purchase.
And this applies to EVERYTHING!
Whether it’s buying a new TV (with the whizz bang picture), buying a new camera, buying a bicycle, a house, a car, a HAIRCUT, having a facial, nail extensions, waxing, a massage or anything else.
This innate scepticism and inertia accounts for a BIG portion of the people that show interest in what you have but don’t actually buy it.
So how do you overcome these two little challenges?
Well…
One of the easiest weapons in your arsenal is a simple guarantee! Simply guarantee your clients that what you sell will do what it is supposed to.
And if not, they can bring it back OR have their money back
MOST companies HAVE to do this ANYWAY!!!
BY LAW!!!
So… You might as well use it to your advantage and make it BLATANTLY obvious that you do guarantee what you do.
Not only will it help overcome scepticism and inertia but it will also give you a BIG advantage over your competition.
If you had two identical products lined up, one guaranteed, one not, which you would go for? In fact, if you had two identical products lined up, one slight more expensive than the other BUT guaranteed…
Which would you go for???
A guarantee WILL increase your salon or spa sales – no question.
And if you are SCARED to offer one because of returns, consider this:
1. The boost in sales will outweigh returns in nearly ALL cases.
2. If it doesn’t – you’ve got a BIGGER problem which needs to be fixed. And I don’t CARE what you sell… Makes NO ODDS!
You CAN guarantee it somehow.
If you’re confused as to how, post a comment here and I’ll give you some ideas.
GUARANTEE YOUR STUFF STARTING TODAY!!!
And let me know what happens…
Dedicated to your success,
Henry.
PS: If you haven’t yet accepted your salon and spa free gifts – do so by clicking here.
PS: If you are not subscribed to receive my daily Salon and Spa marketing, advertising and wealth creation tips – simply enter your details below. We will NOT share your info and you can unsubscribe at ANY time.
******************************************************
If you enjoyed this post, make sure you subscribe to my RSS feed!
Your Salon or Spa May Fail if You Don’t Know These Two Things!
Posted by: | CommentsWow!
What a weekend.
Sunny, hot, barbecues and relaxation.
Fantastic.
I hope you had a great weekend too.
Over the weekend I spent a little time filtering through all the different options we as business owners have to attract and keep clients.
And there are MORE than ever.
Just tons and tons of them.
In fact, there are SO many it’s often difficult to decide WHAT to do next.
So – I’m gonna simplify things for you a lot!
There are ONLY 3 things you need to do succeed in your salon or spa.
1. Attract more customers.
2. Get each one spending more.
3. Get each one referring more people.
That’s it.
Nothing more.
Now, the ‘tools’ you choose to use to grow your salon or spa MUST do one or a combination of those 3 things.
If they don’t – don’t spend your time on them.
The secret is to use as many different strategies as you can to do those 3 things.
AS LONG AS THEY WORK!
And that sentence there is the clincher.
So how do you know if they work?
Well, you MUST get an accurate measurement of at LEAST the following TWO statistics.
How MUCH it costs you to get a new client. Whether that’s from direct mail, the internet, press releases, face to face, the telephone, ads, yellow pages, Twitter etc, etc.
AND you must work out your AVERAGE LIFETIME CLIENT SPEND.
Now, as long as the amount it costs you to acquire a new customer is less than the your average lifetime spend… Guess what…
It makes YOU MONEY!
So keep doing it – and if you can – do MORE of it!
The BIG problem most salon and spas have and the reason they feel their advertising and marketing doesn’t ‘pay off’ is because.
a. They don’t know these numbers.
and…
b. They don’t spend any time trying to improve them!
And that is WHY you should ONLY use direct response marketing.
So when you spend a pound, you KNOW how much you get back.
Think how much it would be if you knew with certainty that if you spent £1000 on marketing you’s get £3000 back!
What fun!
And how easy would it be to walk all over your competition??
I think… VERY!
Dedicated to your success,
Henry.
PS: If you haven’t yet accepted your salon and spa free gifts – do so by clicking here.
PS: If you are not subscribed to receive my daily Salon and Spa marketing, advertising and wealth creation tips – simply enter your details below. We will NOT share your info and you can unsubscribe at ANY time.
******************************************************
If you enjoyed this post, make sure you subscribe to my RSS feed!
The SIMPLE Path to Salon or Spa Business Success
Posted by: | CommentsFirst off… Sorry!
I’ve been a little quiet over the last week or so.
‘Eat Your Own Medicine Henry’ has been on the top of my mind for a few weeks.
And I have.
Every once in a while I head off on a MISSION to see what’s happening in the world of salon and spa marketing, see what’s changing and see what’s REALLY worth spending time on.
The number of NEW options is astonishing.
And the rate of introduction of new options is increasing!
Yesterday a brand new type of search engine was released “Wolfram Alpha”.
I spent 30 minutes or so on there last night trying to figure out just how useful it is. I’m sure I’m missing something but besides calculating the distance from Bournemouth to Dubai and convert KM into miles I couldn’t figure out how it could help us.
Then I got confused.
For a brief millisecond my brain turned to jelly and everything got the better of me.
Everywhere I turned I found another ‘whizz-bang’ marketing option. Another social ‘fad’, another internet ‘gimmick’.
And OVERLOAD set in.
How could I possibly make sense of all the new marketing options available now and those about to hit us over the next few years?
How could I turn them into something that makes money for YOUR SALON OR SPA and for me?
I closed my eyes, took a deep breath and reflected.
Reflected on what’s really important.
Reflected on what REALLY gets people to TRUST YOU.
Reflected on what REALLY gives you the ability to build a LONG TERM business.
And like a white dove descending through the clouds in a stream of sunlight I had clarity.
Everything Was Crystal Clear Again
And the ’secret’ is simple.
I KNOW you will agree.
The secret is ‘COMMUNICATION’.
That’s ALL that matters.
It makes no odds whether that’s via a letter, a postcard, an email, on a blog, on Twitter, Facebook or whatever.
99% of the emails I receive, the letters I get in the post, the ‘Twits’ I get on Twitter are just HORRIBLY badly written.
The people sending them have put about as much thought and effort into REAL COMMUNICATION as I put into reading them (i.e. virtually none).
And therefore their salon or spa marketing FAILS.
And it fails over and over and over again.
They spend hours sending emails, hours writing letters, endless time on Facebook, Twitter, in forums and on and on. And get LOUSY, STINKING results.
Here’s a MUCH better path to choose.
Become a WORLD CLASS communicator and MASTER a small number of salon and spa marketing tools.
Then beat your competition over the head with them for years and years and years…
And keep your eyes peeled – I’ll have something to help you very, very soon…
Dedicated to your salon or spa success,
Henry.
PS: If you haven’t yet accepted your salon and spa free gifts – do so by clicking here.
PS: If you are not subscribed to receive my daily Salon and Spa marketing, advertising and wealth creation tips – simply enter your details below. We will NOT share your info and you can unsubscribe at ANY time.
******************************************************
If you enjoyed this post, make sure you subscribe to my RSS feed!

